Top FAQs (mix residential + commercial)

1. How long do I need to be out of the space after treatment?

To keep your family, pets, employees, or residents safe, we require the space to remain empty during the fogging process and until the recommended re-entry time has passed.
Most spaces are safe to re-enter within 15–30 minutes, depending on the size of the area and ventilation. We will give you exact re-entry instructions after your service.

2. Is this safe for children, pets, or sensitive individuals?

Yes. We use professional-grade, eco-conscious disinfectants designed for use around people once the treatment has settled and dried.
We strictly follow product guidelines and PPE standards. After the re-entry time, the space is safe for:

  • Children

  • Pets

  • Seniors

  • Individuals with sensitivities

If you have concerns about allergies or respiratory conditions, just let us know — we can customize the treatment to your needs.

3. Do you replace regular cleaning services?

No. We complement cleaning — we don’t replace it.

  • Cleaning removes dirt, dust, and buildup.

  • Our disinfection & deodorizing eliminates odors, bacteria, and airborne contaminants that cleaning alone cannot address.

You can pair our service with your existing cleaning routine for the best results.

4. How often should businesses schedule disinfection?

It depends on your traffic level:

  • High-traffic businesses (gyms, clinics, retail): monthly or bi-monthly

  • Medium-traffic offices: quarterly

  • Low-traffic or administrative buildings: twice per year

We can walk your facility and recommend a custom schedule.
Recurring clients receive preferred pricing and scheduling.

5. Do you offer emergency or rush services?

Yes! If you need a space disinfected same-day or after hours, we offer:

  • Emergency visit options

  • Same-day bookings (when available)

  • After-hours or weekend service

These may include a small rush fee depending on distance and urgency.

6. What areas do you serve?

We service:

  • Sandpoint

  • Kootenai

  • Ponderay

  • Sagle

  • Clark Fork

  • Priest River

  • Bonners Ferry

  • And surrounding North Idaho communities

We also travel for commercial projects or large buildings — just ask!

7. Are your products eco-conscious?

Yes. We use EPA-approved, eco-conscious disinfection products that break down cleanly and leave no sticky or harmful residues behind.
Our fogging system is designed to deliver maximum coverage with minimal chemical usage.

8. How long does the service take?

Most homes take 30–60 minutes.
Commercial spaces depend on:

  • Square footage

  • Layout

  • Add-ons requested (e.g., HVAC sanitize)

We’ll give you an estimated timeframe before beginning.

9. Do I need to prepare anything before you arrive?

Preparation is simple:

  • Lightly tidy the space

  • Clear countertops if you want them treated

  • Put away exposed food

  • Secure pets or arrange for them to be outside during service

That’s it — we handle the rest.

10. Will this get rid of strong odors like smoke or pet smells?

Yes — our deodorizing treatment is highly effective on:

  • Pet odors

  • Smoke / nicotine odors

  • Cooking odors

  • Musty smells

For severe or long-term odor issues, we may recommend an add-on Odor Intensive Treatment for best results.

11. Do you offer certificates of service for businesses?

Yes. After each commercial treatment, we can provide:

  • A “Disinfection Completed” certificate

  • Date/time of service

  • Area(s) treated

  • Recommended next service date

Great for front doors, reception areas, or compliance logs.

12. Can you work around business hours?

Absolutely. We frequently schedule:

  • Early morning

  • Evening

  • Overnight

  • Weekend treatments

We minimize disruption to your staff and customers.